Tieralist digs into your customer data to show you exactly who's worth keeping, who's slipping away, and what it's costing you — then builds the retention strategy to close that gap.
Most retention problems aren't caused by bad products or weak offers. They're caused by not knowing which customers to prioritize, what to say to them, and when to say it.
"The brands winning on retention aren't spending more, they just know their customers better."
We analyze your transaction data and find out which segments are healthy, which are churning, and what the untouched opportunity actually looks like.
No cost · No commitmentRFM modelling maps your entire customer base into clear tiers; each segment with its own behavior profile, value estimate, and tailored retention playbook.
The strategy gets translated directly into Klaviyo. flows, segments, and campaign sequences are built around actual customer behavior, not guesswork.
Continuous tracking of CLV movement, segment shifts, and campaign ROI so you always know what's working and where to focus next.
High-frequency repurchase products where getting reorder timing right and knowing which customers are worth a win-back campaign directly drives revenue predictability.
Protein · Vitamins · Wellness · Nootropics
Loyalty-driven categories where the difference between a one-time buyer and a brand regular comes down to the right message at the right moment based on actual behavior.
Skincare · Haircare · Cosmetics · Personal Care
Emotionally connected customers with strong repeat potential where brands in this space are sitting on a loyal base they're underengaging with, that's a fixable problem.
Food · Treats · Supplements · Accessories
The audit is completely free. Send us a message and we'll be back within 24 hours with a plan to get started.
Free Audit · No Obligation · 24hr Response