Tieralist identifies which customers are worth keeping, which are quietly slipping away, and what it's actually costing you. Then we build the retention system to stop the leak — starting with a free audit.
Most retention problems aren't caused by bad products or weak offers. They're caused by not knowing which customers to prioritize, what to say to them, and when to say it.
"The brands winning on retention aren't running more campaigns — they know exactly who to talk to and when."
We analyze your transaction data and find out which segments are healthy, which are churning, and what the untouched opportunity actually looks like.
No cost · No commitmentRFM modelling maps your entire customer base into clear tiers — each segment with its own behavior profile, value estimate, and tailored retention playbook.
The strategy gets translated directly into Klaviyo — flows, segments, and campaign sequences built around actual customer behavior, not guesswork.
Continuous tracking of CLV movement, segment shifts, and campaign ROI so you always know what's working and where to focus next.
High-frequency repurchase products where getting reorder timing right and knowing which customers are worth a win-back campaign directly drives revenue predictability.
Protein · Vitamins · Wellness · Nootropics
Loyalty-driven categories where the difference between a one-time buyer and a brand regular comes down to the right message at the right moment based on actual behavior.
Skincare · Haircare · Cosmetics · Personal Care
Emotionally connected customers with strong repeat potential. Most pet brands are sitting on a loyal base they're barely engaging — and that's a straightforward problem to fix.
Food · Treats · Supplements · Accessories
The audit is free. In 24 hours, you'll know exactly where your customer base is leaking revenue — and what to do about it.
Free Audit · No Obligation · 24hr Response